Limited Warranty

The terms of this warranty is solely subject to the original owner and is at no time transferable.  A transfer of ownership will result in an immediate termination of this warranty.   This warranty is valid only if product is purchased from an authorized reseller.

Atmor warrants to the original owner that our instant water heaters will be free from defect in workmanship and material for a period of TWO YEARS from the date of purchase, and free from leakage for a period of SEVEN YEARS from the date of purchase. Should any part(s) prove to be defective during this period, Atmor will be responsible for replacement of the defective part(s) only.

Atmor is not responsible for labor charges or any incidental or consequential expenses.  Atmor’s liability is limited to the cost of the product or $1,000.00, whichever is less.   Atmor is not an insurer and the original owner should purchase insurance to cover damage to property or belongings.  The original owner agrees to waive their right to jury trial or to participate in a class action.  In addition, the original owner agrees to waive subordination to the extent a loss is covered by insurance, so that their insurance company cannot proceed with action against Atmor for recovery of any claims.  Furthermore, all claims must be arbitrated in the state of New Jersey.

Should the owner wish to return the water heater for repair, the owner must first secure a written authorization from Atmor. The owner shall be required to show proof of purchase date and to pay all transportation costs to return the defective part(s) or water heater for repair or replacement.

Warranty is void if: (i) water heater has been installed or used improperly; (ii) design has been altered in any way; (iii) water heater has been installed and/or serviced by someone other than a licensed electrician ; (iv) or if the water heater has been installed or used in contradiction to installation instructions, applicable laws and/or ordinances.